SHIPPING & RETURNS

FREE SHIPPING & RETURNS ON ALL U.S. ORDERS OVER $99

HOLIDAY ORDERING INFORMATION

STOCK INVENTORY ORDERS (deadlines for delivery in time for Christmas)

  • Domestic USPS deadline – Order by Friday, 12/16.
  • Domestic FedEx 2-Day deadline – Order by Tuesday, 12/20 before noon. 
  • Domestic FedEx Overnight deadline – Order by Wednesday 12/21 before noon.

CUSTOM PRODUCT ORDERS (deadlines for delivery in time for Christmas)

  • Custom boardshorts and totes - Order by Friday, 12/9. Select your preferred shipping method.
  • Custom patches – Order by Wednesday, 12/14. Select your preferred shipping method.


Shipping

Free Shipping on U.S. Orders Over $99:

We offer free USPS shipping on all orders over $99

When will my order ship?
We fulfill orders from the factory Monday-Friday from 8:00AM to 4:00PM PST. Items ordered Friday afternoon, Saturday or Sunday will ship the following Monday.

We do our best to process your order quickly. Orders in stock are planned to ship out the following day during the week (including USPS and FedEx), but peak periods can result in additional processing time. Please note that once an order has been processed we are unable to make changes to the order.

Want it Sooner?
Expedited shipping options from FedEx are also available at checkout. 

International Shipping
We offer several great shipping options around the world. Simply begin the checkout process to display options and pricing to your location with no credit card information required.

U.S. Orders Under $99
There is a $5.00 flat-rate shipping fee on all U.S. orders under $99.
 

What type of packaging will my order be shipped in?
All orders are shipped in 100% recyclable packaging. Our polymailers are made with 20% recycled low-density material and our boxes are made using a minimum of 30% recycled material.

 

Returns & Exchanges

Free Return Shipping on Orders Over $99
We’ll do all we can for you to love your Birdwell Beach Britches products. Unworn and unused Birdwell products, excluding customs, can be returned or exchanged within 30 days.

Can I make an exchange?
Yes you can! To make an exchange please fill out and include the exchange form - here. Ship us the products you wish to exchange along with the completed form and we will take care of the rest. Please double check our website to confirm that the item you are exchanging for is in stock. We are not able to offer exchanges on international orders.

Is there a time limit on returns & exchanges?
We gladly accept returns & exchanges of unwashed and unworn stock items that are returned within 30 days of receiving your order.

How do I return my order? 
To return an order please fill out the return form - here. Mail the products you wish to return along with the completed form to the following address:

Birdwell Beach Britches
2129 South Wright Street
Santa Ana, CA 92705

Please note that we are unable to accept returns of worn or washed items or custom orders, including products that have been customized with patches and/or buttons. 

How Do I Receive a Free Return Label?
We offer free returns on any U.S. order over $99. The return label will be included with your package.

Can I return Birdwell product to the factory store after purchasing it from one of your authorized dealers?
We do not accept returns from purchases made outside our website or factory store. The return must be made with the place of purchase.

How long does it take for my return or exchange to be processed?
After your shipment arrives at the factory we typically process your return or exchange within 48 hours. If your shipment arrives Friday afternoon, Saturday or Sunday, we will process it the following Monday. Custom products will not be accepted to return or exchange.

Custom Items:
Custom items are made to order and therefore cannot be returned. Call us at 844-BIRDWELL if you’re not 100% happy with your custom order.
 

 

Still have questions? Give us a call at 844-247-3935