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Business begins and ends with your customers, and your ability to follow through on requests and communicate in a timely, consistent manner can make or break your chances for success. To that end, software industry analysts are predicting that customer contact and relationship management will become the largest growth segment in the software market, and will have a lasting impact on how companies conduct business in the future. Best Software understands that the way you connect with your customers is one of the most important aspects of your business. That's why we've made it our business to integrate customer relationship management (CRM) systems that are designed to help you keep your customers satisfied.

ACT!
More than 4 million business professionals and 12,000 companies around the world use ACT! the best-selling contact manager to stay on top of their customer relationships. That’s because ACT! links every detail by your most important asset: your customer relationship. So everything about your customer back to your very first meeting is right in front of you when you need it. ACT! also works with Microsoft Outlook, Palm OS handhelds, paper-based organizers, and popular accounting programs (including Peachtree) to give you a complete picture of every customer.

SalesLogix
SalesLogix is the Customer Relationship Management (CRM) solution that drives sales performance in small to mid-sized businesses through Sales, Marketing, and Customer Support automation and integration to accounting and business management applications. Through superior sales automation functionality, SalesLogix empowers your sales professionals to be more effective sellers, and provides the information and tools you need to make profitable business decisions. Advanced customization capabilities enable SalesLogix to work in concert with your unique sales and customer interaction processes, and to accommodate growth and changing business requirements. Through robust functionality, ease of use, and ease of customization, SalesLogix provides your small to mid-sized business an affordable CRM solution with low cost of ownership, rapid time to productivity, and high return on investment. With over 4,600 companies using SalesLogix worldwide, SalesLogix is the CRM leader for small to mid-sized businesses.

Goldmine
The award-winning GoldMine family of software products offers small to medium-sized businesses full-featured, yet affordable solutions to manage every facet of prospect and customer relationships. Whether you work in Insurance, Legal Services, Real Estate, or other leading professions, GoldMine delivers customized industry solutions by blending contact management, sales force automation, and team-based business and communication tools to help you proactively predict and manage your sales pipeline, and to deliver a high-quality customer experience every time.



Industry-Specific Solutions

Distribution
Best Software specializes in bringing robust, insightful accounting and business management solutions suitable for virtually any industry. In addition, with the help of industry experts, we’ve developed solutions specifically for the distribution industry.

Manufacturing
It's crucial that your manufacturing business is ready and able to deliver when demand hits. Best Software can provide you the tools to keep production running smoothly and efficiently, including powerful inventory management tools, job costing tools and much more.

Project Accounting
Effective project management enables companies - professional services firms, contractors and corporate IT departments in particular - to achieve operational excellence through the unique ability to control people, projects and budgets with exceptional flexibility.

Service
For many firms, especially those providing professional services such as lawyers and accountants, recording and reporting time are critical to efficient operations. To help simplify this process, Best Software offers a line of time tracking products.


Product Resources

Document Library
To help you in your technology solution research we have assembled a large amount of product and industry related information for you to read, download and print. This information along with a review of the Frequently Asked Questions section below should make your due diligence very smooth and informative.

Frequently Asked Questions (FAQs)
Many different kinds of software are available to automate your business requirements. Industry solutions are available for almost any industry. Taking a look at the FAQ's should answer the most common questions that come up during software research.

Deployment Roadmap
After selecting the best software for your business the most important decision is the deployment of the software. While you can buy software from many vendors, not all vendors will ensure that the implementation of you software is performed with minimum business interruption. The Deployment Roadmap will give you a brief overview of how you should expect a software implementation to be performed.

 


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